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Arrival and Departure Procedure

Parents are urged to hold their child's hand all the way from the parking lot or bus stop to the gate of the Children's Center. Vehicular traffic in the area of the Center is sometimes heavy, often includes trucks and maintenance vehicles, and cannot be trusted to watch out for quick, small, tender beings. Watch carefully. Use the east gate, all crosswalks, sidewalks, and hold even the most mature child by the hand firmly.

Upon arrival, please take your child directly to the assigned classroom and be sure that the teacher in charge, or a familiar assistant sees your child and is able to greet him/her. You may also have a Health Screen or other note for the teacher. If your child is in the youngest group (The Nest), you will need to sign-in in the classroom according to the procedures there as well as in the lobby.

After your child, or children, is delivered to classes, you must sign-in in the Lobby. Check your mailbox and leave a "Parent in a Different Place" form if you will not be at your usual places today. If someone different will be picking up your child, be sure to leave that information too on the "Change of Location" form.

Important Considerations about Dropping Off
- Our Staff Must Say Hello. Be certain that your child has been noticed...don't let him/her slip in without a greeting.

- Always Say Goodbye. NEVER leave your child without clearly saying "good-bye"...if separation causes tears, we can accept the tears.... But don't make the mistake of causing mistrust and confusion by disappearing without the good-bye hug or kiss or whatever is traditional for your child. Children sometimes fret a whole day because they missed that good-bye kiss.

- Don't Drag It Out Too Long. It is helpful for the parent to show their confidence in the child's ability to adjust by making a comfortably brief departure. Sometimes a child feels the need to prolong the morning's parting, and can work up quite a lot of sad feelings in the process, but is quick to adjust once s/he understands that the parent is leaving.

- Worried? Phone Us! Parents are welcome to call the Center at any time to ask how a child's feeling; we will gladly give you a report on your child's adjustment and present situation. We'll let you know if s/he has worked through the upsetting feelings.

Departure Procedure
Parents are asked to complete sign-outs, paperwork, and office communication before picking up their child from the classroom. It's just easier!

Please help your child bring their day at the Children's Center to a meaningful end by allowing them to finish, briefly, what they are doing, and to say goodbye to a few friends and their teachers. You are welcome to set a time limit on the departure! Some children will want to drag it out, and this can be wearing on both of you. So, allow a short time to adjust to leaving, and be sure to say good-bye. Teachers always need to know of departures, so do allow for a good-bye hug or at least a wave across the yard.

Please do not stay longer than 15 minutes waiting for your child. Although we encourage you not to rush, all of the children will be affected by departures that take too long.

If your child is sleeping or eating, you won't want to interrupt; we have several places where you can relax and read. Please do not stay in the classroom to wait.

Please note that you are expected to pick up your child no more than 15 minutes after the scheduled time. Our mealtimes are arranged to take this into consideration, and unscheduled children cannot be accommodated at lunch, snack, or supper. If your child is hungry at pick up time, be sure to provide for that by having something to eat in the car. Extra food is not available from the Kitchen unless it is on the counter in the lobby.

At closing time, we do ask that departure be prompt rather than prolonged; our staff have other commitments after we close. Pick ups after closing will be billed $20 for the first 10-minute period, and $5 for each 5-minute period thereafter.

The possibility that the wrong person, a stranger, might try to pick up your child is not totally ruled out in this setting, so we must also ask your cooperation to guard against this unthinkable situation. If someone other than a parent is to pick up your child, please bring a written note (including your signature) to the Office. We will check their ID.

Safety Precautions
1. Allow your child to say hello and goodbye to the teacher in your presence, or be a role model by doing so yourself if the child isn't ready.

2. Be certain that a teacher or intern, who knows you, has seen you arrive and depart. Take No Chances.

3. Go out of your way to get to know the staff. Don't be shy! Know their names and talk with them so they will know you well. This really helps.

4. Bring a written note to the Office if someone "different" is going to pick up your child. (They'll need to bring identification so we know who they are.)

5. If you have a court restraining order or other official documentation limiting someone from picking up your child, bring a copy to the office.

Thank you for helping us do all we can to keep your child safe.

Impaired Adult
The Center will not release a child at any time to a parent or designated individual who is visibly impaired due to alcohol consumption, substance abuse, prescription drugs or other substances. In the event a parent or designated individual is impaired, the Center's administrative staff will telephone individuals on the Child Information Card to arrange for the child to be released. If a parent or designated individual is impaired and insists that their child be released in his or her custody, the Center's administrative staff will immediately telephone the appropriate law-enforcement officials.

Determining whether or not to release a child in this situation is difficult for the parent, the child and the staff member. Our primary obligation, however, is to protect the safety and well being of the child. The Campus Police stand ready to assist us if necessary. If a parent finds him/herself in this situation, he/she should stop at the reception desk before going to the classroom to ask to use the phone or to have a call placed for them.

Grace Period for Pick-Ups and Drop Offs
There is a built in "grace period" to the scheduled arrival and departure times. We assume that you may be up to 15 minutes early for a drop-off and up to 15 minutes late for pick-ups. Use this grace period only if you must. We cannot accommodate everyone without being over our capacity. If you expect to be more than 15 minutes late, please CALL.

Late Pick-Ups
If a parent is unable to come for their child on time, it is essential to call the Center to let us know when you will be able to return for your child.

Closing Times:
1:00 p.m. Friday pick-ups must be completed by 1:15 p.m.
4:00 p.m. Friday pick-ups must be completed by 4:15 p.m.
6:45 p.m. pick-ups on Monday thru Thursday must be completed by 7:00 p.m.

Pick-ups later than closing time cause a problem. Parents who pick up after closing will be billed $20 for the first 10-minute period and $5 for each 5-minute period thereafter.
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